Reference

Terms and Conditions for Your pgas8 Account

These terms set out what you agree to when you open and use your pgas8 account, including how deposits through DANA, OVO, and GoPay are handled and what applies to your access where local law permits.

Account eligibility appliesLocal law governs accessDANA, OVO, GoPay coveredAccount holder responsibilitiesChanges notified via account
pgas8 Terms and Conditions for Your pgas8 Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles policy questions directly. You can reach us through live chat inside your account dashboard, by email, or through our Indonesia support line — whichever works for you on your device.

Live Chat Open your account dashboard and tap the chat icon. Our Indonesia support team responds to terms and account queries during operating hours.
Email Support Send your terms-related question or account concern to our support address. Include your registered account ID so we can locate your record quickly.
Account Help Centre Your account dashboard includes a help section with answers to common terms questions, account access steps, and wallet verification guidance.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Account Rights

We take the security of your account and the data attached to it seriously. Here is how we manage the key areas that matter to you under these terms.

Account Data Retention

We retain your account data for as long as your account is active and for the period required under applicable local regulations. You can request a summary of what we hold by contacting support.

Wallet and Payment Security

Deposits and withdrawals via DANA, OVO, and GoPay are processed over encrypted connections. Your wallet details are never stored in plain text and are verified at each transaction step.

Cookie and Session Handling

We use session cookies to keep you logged in across your mobile browser and desktop. You can clear these at any time through your device settings without losing your account data.

Requesting Changes or Corrections

If your account details are incorrect or you want to update registered information, contact support through live chat or email. We will verify your identity before making any changes.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account on pgas8 and accesses the platform where local law permits. Eligibility depends on your region and local regulations.

We will always notify you through your registered account before any changes take effect. Continuing to use your account after the notice period means you accept the updated terms.

Breaches such as sharing account credentials or running multiple accounts may result in suspension. We will contact you through your registered account before taking action where possible.

Contact our support team first via live chat or email with your account ID. Most account and terms disputes are resolved at this stage without needing to go further.

Your wallet details are used only to process your transaction and are handled over encrypted connections. We do not store payment credentials in plain text on our systems.

Send a request through our support email or live chat with your account ID. We will verify your identity and provide the relevant account data within the timeframe local regulations require.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.